Our Story 

The South Coast Story 

1984

Founded in 1984, South Coast Community Services (SCCS) set out to take a leadership role in filling a critical hole in the safety net of our communities.  SCCS saw a significant and under-met need to provide shelter, care, therapy and essential support services for those who are too often left behind: abused, neglected and underprivileged children and youth.  Over the intervening 30+ years, SCCS has grown and expanded to provide a wide variety of services in homes, in clinics, and in community settings to people in all walks of life who "sometimes need a little help".

2006

In 2006, twenty-two years after SCCS started, we saw that the group home industry was in a decline.  We could see that community-based services, like “Wraparound”, were going to be the future for our industry.  Group Homes would always be needed for the most impaired kids, but the vast majority of kids would be better served if they could stay in homes with their families.

2008

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Seeing the future for our industry, we set our agency on a different path than we had followed for the previous 22 years.   In 2008-2009 we converted two of the six homes into crisis residential homes for young adults ages 18-24.  In 2007 we converted four of our six homes into specialized programs to serve the most challenging of kids ages 10-19.  Today we get calls from all over California for kids needing to get in to this program.  Recently, California enacted the Continuum of Care Reform which has again changed our industry.  The focus of the law is to get kids out of group homes, and living with foster parents or family, as quickly as possible.  Since we already do this for every child that can possibly qualify to "step down", we embrace this new law.  We are in the process of converting the four homes to "Short Term Residential Treatment Programs", or STRTPs. 

2018

2009

The real growth for SCCS began as we expanded into the new community-based programs.  Rather than having kids live in our group homes or drive to our clinics, the new community-based programs send clinicians and para-professionals out into the community to meet kids where they are—at school, at home, etc.  Community-based programs now account for most of the services we provide.  We still have the six homes.  We now also have seven clinics out of eighteen locations.  We employ 400 professionals, each year serving over 8,000 kids, teens, and adults… plus their families.  We are now one of the largest mental health services providers in California.  We are “the biggest Non-Profit you've never heard of”.

2018

How do you grow from serving 100 kids in 2006 to serving over 8,000 in 2018?  Aside from truly extraordinary staff, you need super efficient and extraordinary staff.  Modern management techniques and a little advanced technology.  We began the path to adopting electronic medical records (EMR) in 2007-2008.  We use laptops in the community to be able to enter our notes into the EMR while we are with our clients.  This is known as "Collaborative Documentation" and the benefits of this evidenced based practice are immense for the clients.  We use a HIPAA-secure texting on our SmartPhones.  No clinical information is ever kept on a laptop or mobile phone.  We use "Mobile Device Management" software to keep track of our professionals on the road for their safety.  We use teleconferencing for our managers and senior executives to stay connected with staff at a moment's notice.  Our doctors are more available to clients and for staff/client consults with Tele-medicine.  Because we began our technology journey so many years ago, it feels like it suddenly happened but it was ten years in planning, investing, and implementation.  Few other agencies "made the leap to hyperspace" as early as we did, so we find ourselves at a place that many other agencies still see as "over the horizon".  We do not see ourselves as techies, but we love how tech helps us provide more and better services. 

2020

 Because almost our entire workforce was already mobile-enabled, it didn't take much to pivot to allow employees to work from home.  Offices are technically closed, but we stayed open for business by being available by phone and Zoom video chats.  Now that we have been doing this for a while we are finding that most of our clients prefer the video chats.  No driving to clinics, no having people meet you at school or in your home.  It's easy.  It's the future.
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